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Export Service Institutions

Customs and Licensing Institutions

Currently, an integrated electronic system has been implemented nationally to take care of customs, licensing, port and other system. The system is used for export-import purpose and can be accessed at:

For further information:

Technical Implementation Team on NSW Preparation Team

Ruang 217 Gedung A Lantai I Kantor Pusat Direktorat Jenderal Bea Cukai

Telp       : +6221 4891949, +6221 4890308 ext 861

Fax         : +6221 4891013, +6221 4892859

Email     :



To find out contacts of the Embassy of certain country, use the search facility in the following Ministry of Foreign Affairs website:


Financing Institutions

Indonesia EximBank

Gedung Bursa Efek Indonesia Menara II, Lantai 8

Sudirman Central Business District

Jl. Jend. Sudirman, Kav 52-53, Jakarta 12190, Indonesia

Telp       :(62-21) 5154638

Fax         :(62-21) 5154639


Insurance Institutions

PT. Asuransi Ekspor Indonesia (PERSERO)

Menara Kadin Indonesia Building, Lantai 22

Jl. H.R. Rasuna Said Block X-5 Kav. 2-3, Jakarta 12950 Indonesia

Telp       :(62-21) 5790 3535

Fax         :(62-21) 5790 4031, 5790 4032

E-mail    :


National Standardization Institutions

National Standard Board

Gedung Manggla Wanabakti, Blok IV Lt. 3-4

Telp       : (62-21) 5747043

Fax         : (62-21) 5747045

E-mail    :


Intellectual Property Rights Institutions

Directorate General of Intellectual Property Rights

Jalan Daan Mogot KM 24

Tangerang 15119 – Banten

Telp       : (62-21) 5525388, 5524839


Shipping Company

To find out the parties who provide services in areas such as export-import freight forwarders, shipping agents, warehousing, etc., you can access

Export Assistance

Here are the facilities provided by the DGNED for the suppliers to develop their capacity and capability to carry out export activities. The discussion includes:

  1. Education and Training Program, which is the discussion on the curriculum, training schedule, short course, and coverage of implementation and effect of the export education conducted by DGNED.
  2. Exporter Forum by DGNED, the discussion the activities, agendas, and output from the exporter forum established by DGNED.